30th to 31st August 2024

Patient-Centered Care: Strategies For Improving Patient Experience and Satisfaction

Student's Annual Knowledge-sharing Conference conducted by CAHO (Consortium of Accredited Healthcare Organizations) in association with Narsee Monjee Institute of Management Studies (NMIMS), Mumbai

Latest Innovations
Industry Trends
Best Practices

Discover what SAKCON 2024 means to you


Lead The Change

Attend SAKCON to explore new trends, develop essential skills, and position yourself as a future leader!

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Transform Your Potential

Explore top opportunities, network with leading employers, and advance your professional journey!



Elevate Your Career

Get noticed by Industry leaders by participating in platform and poster presentations. Submit your abstracts now!

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Explore innovative approaches to enhance patient care, including improved communication, streamlined access, and patient feedback integration. Join over 800 students and academicians for engaging talks, presentations, and industry expo.

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Block Your Calendar

  • 26th-30th August 2024Workshops
  • 30th August 2024Pre-Conferences
  • 31st August 2024Main Conference & Mega Job Expo


26th-30th August 2024

#1 Aligning patient centred care through green and clean health facilities

  • Indian Institute of Public Health, Gandhinagar
  • 26th August 2024
  • 9.30am-1.30pm IST

#2 Designing a Patient-Friendly Healthcare Environment

  • Apollo Health City, Jubilee Hills, Hyderabad
  • 28th August 2024
  • 9.30am-1.30pm IST

#3 understanding Hospital accreditation and patient safety

  • Narsee Monjee Institute of Management Studies, Mumbai
  • 30th August 2024
  • 9.30am-1.30pm IST

In the lead-up to SAKCON 2024, pre-conference workshops will be held in major cities across India. These workshops provide hands-on training, expert-led sessions, and networking opportunities, allowing participants to enhance their skills and knowledge. Join us in cities like Mumbai, Gandhinagar & Hyderabad to prepare for an impactful conference experience.

Platform & Poster Presentations


  • Quality Improvement and Operational Excellence
  • Healthcare Technology and Innovation
  • Empowering patients and patient experience/ satisfaction
  • Patient Safety 


  • Student Category
  • Faculty/ Scholar Category As Delegate

    Stay updated with CAHO's Weekly Newsletter:

    SAKCON exemplifies excellence in healthcare management education. Our students and faculty benefited immensely from the cutting-edge research presentations, dynamic workshops, and extensive networking opportunities. It significantly enriches our academic programs and fosters a community of future healthcare leaders.

    Apollo Institute of Hospital Administration

    SAKCON provides an unparalleled platform for both students and educators. The conference’s diverse sessions and expert speakers inspire deep learning and innovative thinking. I left with fresh insights and practical strategies to bring back to my classroom.

    Dr Renu K

    Attending SAKCON was a game-changer for my career. The workshops were incredibly informative, and I made invaluable connections with industry leaders. It gave me a clear direction and the confidence to pursue my goals in healthcare management.

    Ankita S


    Discover what SAKCON 2024 means to you.

    Should I attend SAKCON?

    The conference is ideal for healthcare professionals, administrators, patient advocates, researchers, technology innovators, policymakers, students, and anyone dedicated to improving patient-centered care. Whether you're a clinician, executive, caregiver, researcher, innovator, policymaker, student, or advocate, join us to explore strategies for enhancing patient experience and satisfaction, driving positive change in healthcare

    Should I submit abstracts?

    While participation is optional, the top three submissions will be selected and awarded as “BEST POSTER” and “BEST PAPER”. Best poster & papers will be awarded with a Certificate & prize during the valedictory on 31st August 2024. This could help launch your career.

    SBM, NMIMS Mumbai

    The School of Business Management (SBM) at SVKM’s NMIMS, a Deemed University, is located in Mumbai, India’s financial capital. SBM is recognized as one of India’s top business schools. Its dynamic curriculum, developed with industry experts, utilizes case studies as the primary teaching method. SBM’s faculty are distinguished experts in their fields, fostering a learning environment emphasizing social sensitivity and responsiveness to societal changes.

    The MBA in Healthcare Management program at SBM is an interdisciplinary course designed to prepare students for leadership roles in healthcare, focusing on building and managing systems that deliver quality services across all sectors

    • NMIMS
    • V. L, Pherozeshah Mehta Rd, Vile Parle West, Mumbai, Maharashtra 400056
    • sakcon@caho.in
    • +91 9870318781